Provision of ordering, printing, personalisation, and storage of Pharmaceutical Benefits Scheme stationery products

Services Australia (the Agency) is responsible for the administration of the Pharmaceutical Benefits Scheme (PBS).

Under the PBS, a range of stationery items is printed and dispatched to medical practitioners, dentists, pharmacists, nurse practitioners, midwives, hospitals and other health professionals nationally

• PBS Stationery items include but are not limited to:

• prescription forms (personalised and non-personalised):

• Repeat Authorisation forms;

• Safety Net cards; and

• envelopes.

• The Agency requires:

• processing of orders placed through the Agency’s ordering system for stationery items;

• printing and production of all PBS Stationery items ordered, including personalisation, monitoring of tracking system, sequential numbering and security features where specified;

• secure storage and inventory control;

• order fulfilment, packaging and dispatch;

• telephone and email help desk support;

• reporting capabilities;

• relevant security processes and procedures, and

• relevant governance and relationship management procedures