Provision of Payroll Services

OVERVIEW OF GOODS/SERVICES

Queensland Rail Ltd (Queensland Rail) is one of Australia’s largest rail transport providers. As an integrated rail business with more than 150 years of operational experience, serving the freight, tourism and passenger markets, it provides safe passenger services within the Brisbane metropolitan area and key regional centres throughout the State of Queensland.

In line with Queensland Rail’s safety vision statement “Safety Comes First. Always.”, Queensland Rail is committed to the highest level of safety for its customers, staff and properties across its network.

Queensland Rail has a requirement to engage a Contractor to provide payroll solution services for the ongoing management and payment of independent contractors and contingent personnel that are sourced by the Queensland Rail business units.

With the current contract expiring on 9 July 2024, there is a requirement to establish a replacement contract to ensure continuity in the supply of these services.

TENDER DOCUMENTS

Key tender documents such as “Scope of Supply” are attached in “Section 3 - Here is the detail”.

PROCESS OVERVIEW

Ariba Sourcing, Queensland Rail’s tendering system, is the only tendering tool that Tenderers must use to submit their responses. Queensland Rail will NOT accept any physical responses or responses via the Queensland Government QTenders website.

Tenderers who have reviewed the key tender documents and wish to submit their responses via Ariba Sourcing must register their intent by emailing Kevin Huang, Senior Sourcing Specialist at [email hidden] with the following details:

Important Notice:

• Please double-check the above details, particularly the email address, before you email them through.
• Please email the details in a table with texts (as opposed to, for example, a picture) so we can copy and paste the texts.

Once your intent has been registered and you have been granted access to Ariba Sourcing, please refer to the attached document “Ariba Supplier Guide v1.2” in “Section 3 - Here is the detail” for instructions on how to navigate Ariba Sourcing.

ARIBA SUPPLIER SYSTEM SUPPORT

Once you have access to Ariba Sourcing and if you are encountering issues with the Ariba Sourcing system, you can request the Ariba Contact Centre to call you via the help icon in the top right-hand corner for assistance. Note this approach should only be taken when there is an issue with the system / accessing the system.

TENDER PROCESS TIMEFRAME

Queensland Rail reserves the right to alter the above dates throughout the Tender Process should the need arise.