Transaction Banking Services

CER requires transaction banking services in the form of:

Bank Accounts:

Account Keeping encompassing the following Services:

·Account Maintenance;

·Set-Off accounts;

·Sweeping/reporting of Funds;

·Account Enquiries;

·Statements.

The Banker will provide the Agency with;

·Online banking access to provide real-time transaction reporting

·telephone access to account information and enquiry services via the Banker's telephone banking service; and

·over-the-counter services at all the Banker's branches/service centres.

The Banker will establish arrangements to maintain a structure, which minimises the impact on the Agency in resolving queries for day-to-day operational matters. In addition, a primary and secondary point of contact for issues/errors of magnitude;

Account Receivable Services:

Encompassing the following Services:

·Deposits; including depositing facilities for international drafts and cheques

·Merchant Facilities,

·Merchant Business Solutions – card acceptance by business terms and conditions

Website payment services:

By which a person wishing to pay money to the Agency may:

·View details on a web platform of amounts payable by them to the Agency: and

·Make payment to the Agency (including on a recurring basis where the Web recurring transactions options has been nominated using the website by:

·Specified credit card

·Other credit cards agreed by the Agency and the Banker

·Direct debit from the payers account with a financial institution