Australian Government Department of Foreign Affairs and Trade
DFAT: SUPPORT AND MAINTENANCE SERVICES FOR UNCLASSIFIED VOICE NETWORK
Details
Description
DFAT requires a managed service to support the DFAT Unclassified Voice Network which is comprised of:
a) PABX systems and associated equipment including but not limited to phones, virtual management servers, voicemail etc;
b) voice management and call flow systems including Contact Centres and wallboards;
c) telecoms services; and
d) session border controllers.
Including the following support:
a) 24 hours a day, 7 days a week, 365 days a year for Priority 1 and 2 Incidents; and
b) during business hours for Priority 3 and 4 Incidents and Priority 2, 3 and 4 Work Orders.
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Key details
- Estimated value
- $6,820,000 to $11,220,000
- Source
- AusTender
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$12,367,655 awarded to 1 supplier
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