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TAS Department of Health and Human Services
ITIL Incident Management Process Review and HP OpenView Service Centre Implementation
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Details
Awarded
Description
The Contractor will work on-site to review the Information Services Incident Management process. An output of this process is a requirements specification to facilitate configuration of an existing software product. The contractor will then proceed with the installation and configuration of HP OpenView Service Centre, reflecting defined requirements, on Departmental IT hardware with the final desired result being the replacement of the existing Remedy system.
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Key details
- Source
- Tasmanian Government Tenders
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$53,337 awarded to 1 supplier
TUSC Computer Systems Pty Ltd
$53,337
666 Doncaster Road Doncaster Victoria Australia 3108
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