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Australian Taxation Office

Provision, implementation and operation of Technical Help Desk

AwardedRequest for Tender

Details

Awarded

Description

The ATO has various authentication systems, applications and tools (ATO Online Applications) which allow its clients to interact with the ATO online using public network services and the internet.

The ATO requires a supplier to provide, implement and operate a technical help desk for the ATO which provides first and second level help desk support for those clients' information technology incidents, service requests and problems with their use of ATO Online Applications.

Request type

Request for Tender

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Key details

Source
AusTender

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

1

Contract awarded

$45,215,507 awarded to 1 supplier

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