Office of the Australian Information Commissioner
CDR complaint handling process and system consultant requirement
Details
Description
The OAIC is currently developing a complaint handling ecosystem as part of our role in the Consumer Data Right (CDR) scheme. This ecosystem will draw on existing infrastructure used by the OAIC, such as Resolve, however it is likely the case that new technology and/or systems will need to be procured, in particular to accommodate the co-regulatory nature of the CDR scheme and thus necessary information sharing between the OAIC and ACCC.
Categories
Request type
Request for Tender
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Key details
- Estimated value
- $10,000 to $80,000
- Source
- AusTender
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
2Contracts awarded
$484,175 awarded to 2 suppliers
Cypha Interactive
$404,975
The Ethical Consulting Group
$79,200
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