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Office of the Australian Information Commissioner

CDR complaint handling process and system consultant requirement

AwardedRequest for Tender

Details

Awarded

Description

The OAIC is currently developing a complaint handling ecosystem as part of our role in the Consumer Data Right (CDR) scheme. This ecosystem will draw on existing infrastructure used by the OAIC, such as Resolve, however it is likely the case that new technology and/or systems will need to be procured, in particular to accommodate the co-regulatory nature of the CDR scheme and thus necessary information sharing between the OAIC and ACCC.

Request type

Request for Tender

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Key details

Estimated value
$10,000 to $80,000
Source
AusTender

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

2

Contracts awarded

$484,175 awarded to 2 suppliers

  • Cypha Interactive

    $404,975

  • The Ethical Consulting Group

    $79,200

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