Australian Government Department of Home Affairs
TIS Online Self Service Website
Details
Description
The Department of Immigration and Citizenship (DIAC) operates the Translating and Interpreting Service (TIS) National, a major provider of telephone Interpreting services in Australia.
TIS is following a multi-channel service strategy, which will provide clients with more options to access an Interpreter by their preferred method.Introducing new Interpreting service channels and developing existing Interpreting service channels will enhance TIS's ability to deliver access and equity to the community.
As part of TIS's multi-channel service strategy, DIAC is seeking to procure an independently managed, externally hosted, built, owned and operated self-service website for TIS (TIS Online).This website will be the primary onsite presence for TIS providing clients with easier access to important information on TIS's services and providing operational efficiencies through a self-service Interpreter booking process.
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Key details
- Source
- AusTender
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Awarded suppliers
1Contract awarded
$14,643,556 awarded to 1 supplier
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