Investigation Management System

The Office of Industrial Relations require a ‘fit-for-purpose’ investigation management system that will standardise documentation, ensure state wide consistency and meet the specific needs of investigators for the efficient allocation of work, the management of cases, storage, processing and transmission of security classified information, reporting, and case handover to supporting services.
The anticipated IMS solution is centred around, and will predominantly be utilised to manage the end-to-end comprehensive investigations process, which forms part of a wider referral and escalation process within OIR.
The proposed software solution must already be built, market tested and commercially available, ready to implement upon formation of the Contract and will be in the form of a cloud based Software as a Service (SaaS) model.

Please note that the version of Part C – ITO Response Schedules is superseded and replaced with Version 2.
Question A4.8 has been changed to read “Please provide an overview as to how the proposed architecture and solution supports the future vision for the Investigative Services and the IMS Project.” No other changes have been made to this document.
Please destroy all other copies of this document and only use version 2 (V2).