Supply of Security Training and Risk Assessment

North Metropolitan Health Service (NMHS) comprises an extensive hospital and health service network that aims to maintain and improve the health and wellbeing of more than 729,144 people (approximately 28% of Western Australia’s total population) within a catchment area of almost 1,000 square kilometres.

NMHS provides a comprehensive range of adult specialist medical, surgical, mental health and obstetric services in Western Australia (WA), delivered across three tertiary hospitals and two secondary hospitals, all fully accredited.

NMHS are committed to providing a safe and secure environment for patients, staff and visitors. Hospital security arrangements keep patients, staff and visitors safe from inappropriate behaviours such as violence and aggression. An integral part to maintaining this service, is staff knowledge and skills.

The NMHS Security Department provides security services to the King Edward Memorial Hospital, Graylands Health Campus, Osborne Park Hospital, Sir Charles Gairdner Hospital, and the Security Control Centre. Additionally, they also cover other areas by mutually negotiated Service Level Agreement (SLA), such as Perth's Children Hospital, QEII Medical Centre Trust (QEII) and Linear Clinical Research. Additional locations and facilities may also be covered, upon request or as a result of an identified operational need.

The NMHS Security Department requires ongoing training support and solutions for their Security Officer and leadership workforce, to maintain compliancy with Australian Standards, NMHS Policy/s and best practice. The aim of providing the specified training packages is to provide a variety of learning and development opportunities to security staff within NMHS to enhance capacity and capability within their specific roles and to positively impact on the operations of hospital sites in terms of service delivery received.

The NMHS Security Department also require Security Risk Assessments (SRA) to be undertaken bi-annually.

This Request will comprise of the following categories:

• Category 1 – Security Training;
• Category 1.1 – Certificate III Security Officer (Full Course);
• Category 1.2 – Certificate III Security Officer (Refresher);
• Category 1.3 – Security Leadership Package; and
• Category 2 – Security Risk Assessment.

The Contract established as a result of this Request may be awarded in any of the following ways:

• To a single supplier for a category / sub category; or
• To multiple suppliers for a category / sub-category.

The Customer reserves the right to award each group (category or sub-category) based on the arrangement that offers the best value for money for that group.

Respondents can submit an Offer for either the Security Training and/or the Security Risk Assessment category of this Request.