Lotterywest
UPGRADE & SUPPORT OF THE PABX
Details
Description
Since 2005, Lotterywest operated an OXE version Alcatel OmniPCX Enterprise PABX R7.0 patch level 15.
A combination of wireless and fixed phones are utilised in the various call groups throughout the business.
Further to this, Lotterywest have a call centre interface between the PABX equipment and the business systems (SAP), referred to as Genesys.
It is envisaged that several operating system versions as well as hardware and application levels along with the Genesys product5 be upgraded to further enhance the functionality of the existing equipment and provide ongoing support interfaces.
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Key details
- Buyer
- Lotterywest
- Source
- Tenders WA
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$90,000 awarded to 1 supplier
$90,000
Level 14, 108 St. Georges Tce, Perth WA Australia 6000
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