Request for Tender in relation to the provision of the Second Aged Care Industry Offer (ACIO 2)

Successful Tenderers must provide and perform a series of services. This includes participating in a preliminary workshop with the Agency to review the required software product capabilities outlined in the tender contract (Product Capabilities) and discussing the requirements for the Tenderer’s enhanced software product incorporating those Product Capabilities (Enhanced Contractor Product).

Tenderers are required to develop a project plan including considerations for implementation, and submit a software design document detailing the Product Capabilities to be included in the Enhanced Contractor Product, which needs to be agreed upon and accepted by the Agency. They will then proceed to build the agreed Product Capabilities into the Enhanced Contractor Product.

After the build is completed, Tenderers will participate in a demo session with Agency representatives. This session aims to demonstrate that the Product Capabilities align with the agreed software design document. It involves testing the Enhanced Contractor Product's functionality, such as viewing My Health Record content and uploading content to it. If any usability issues are discovered, the Agency and the Tenderer will work together to agree on enhancements that need to be addressed. Tenderers may also need to implement additional enhancements discussed with the Agency.

Lastly, successful completion of all applicable conformance and notice-of-connection tests is required to secure production access for the Enhanced Contractor Product to the Healthcare Identifier Service and the My Health Record System, including ACTS conformance.

The Statement of Requirements (attached to the Request for Tender document) summarises the objectives of the Request for Tender. It aims to provide the mandatory inputs for the development of a solution design document and technical specifications for Tenderers offering Clinical Information Systems (CIS) and/or Electronic Medication Management Systems (eMMS) to Residential Aged Care Facilities.