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NSW Department of Primary Industries and Regional Development

Managed Service – RAA Salesforce - CAN-P_2620771

AwardedRequest for Tender

Details

Awarded

Description

Description

Goods or services supplied

Description of the goods and services to be provided

The RAA is seeking to engage a qualified and experienced vendor to provide managed services for its Salesforce ecosystem. This engagement will support the ongoing operation, optimisation, and enhancement of the RAA’s Salesforce platform, including Salesforce, Marketing Cloud, Workato integrations, and the new public facing portal. Scope of Work Salesforce Platform Support (circa 80 licences)Support for Salesforce Experience Cloud and OmniStudio componentsPublic Sector Solution (PSS) Support (Circa 1000 licences)Public Facing Portal SupportMarketing Cloud SupportWorkato Integration SupportIncident, Problem & Service Request ManagementEnhancements & Continuous ImprovementSecurity, Compliance & GovernanceDocumentation & Knowledge TransferReporting & Governance

Locations

Request type

Request for Tender

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Key details

Source
Buy NSW

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

1

Contract awarded

$1,089,358 awarded to 1 supplier

  • $1,089,358

    ABN 24615603060

    Level 17, Building 3, 3 Barangaroo Avenue Sydney nsw 2000 AU

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