Australian Public Service (APS) Upskill Training Package on Disability

The training package will inform and educate APS Officers on how and why to consider and include people with disability in their everyday work. For example, for effective policy engagement, design, and consultation with people with disability to create more considered, inclusive and accessible government services and communications.

The objective of the procurement is to source a provider who can facilitate the design and delivery of a high quality, engaging and educational series of APS training modules co-designed and delivered by or with people with disability. To achieve this, the successful provider will need to work with and subcontract to, a range of organisations with the skills necessary to deliver the training package. For example, people with disability featured in the content or delivery, eLearning Studios, script writers, editors and production teams. These subcontractors should be familiar with working with people with disability or majority run by people with disability and be able to produce the following training modules to be hosted on the APS Academy website, free of charge to participants:

Core Modules (Pre-requisite for all other modules)

• Introduction to Disability Inclusion
• Overview of disability in Australia
• Summary of legal and ethical obligations: UNCRPD & key C’th legislation
• Australia’s Disability Strategy
• Lived experiences: barriers and opportunities
• Accessible Communication
• Principles of accessible information
• Formats and technologies (including AI and emerging tech)
• Case studies: impact of inaccessible communication

Specialist Modules (Role-Specific)

• Policy Development & Implementation
• Inclusive policy design
• Consultation with people with disability
• Program/Project Management
• Embedding accessibility in program/project delivery
• Monitoring and reporting on inclusion outcomes
• Service Delivery
• Frontline engagement strategies
• Responding to diverse needs (e.g., vision, hearing, cognitive, cultural, LGBTIQA+ and intersections of these).