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NSW Department of Communities and Justice
CPHL Contact Centre (2025-2028) (prj_5617) - con_10787
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Details
Awarded
Description
Particulars
The Child Protection Helpline (CPHL) will need to migrate to a new Cloud CX platform after the discontinuation of Genesys Engage Cloud, as part of their managed services contract.
Contract duration
26-Jun-2025 to 30-Sep-2028
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Key details
- Source
- Buy NSW
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$5,816,237 awarded to 1 supplier
$5,816,237
ABN 65003371239
Tower 3, Ground Floor 201 Sussex St Sydney NSW 2000 AUSTRALIA
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