Development of Ethical Framework, Methodology and Toolkit

The services to be provided include:
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Design and development of an ethical framework and methodology to underpin decision making by registered migration agents including a comprehensive toolkit that facilitates understanding and teaching of that framework. This framework should meet purposes stated above and cover all aspects of ethical standards and behaviour for registered migration agents and the practical implications for their business operations.
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In developing the above framework and methodology, the following should be considered:-
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statements of ethics developed for migration agents;
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Code of Conduct in Schedule 2 and the continuing professional development requirements in Schedule 1 of the Migration Agents Regulations 1998;
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existing ethics methodologies and frameworks for development of ethical intelligence in other professions;
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workplace competency standards for registered migration agents; and
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graduate attributes and outcomes from relevant entry pathways.
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Participate in consultation with key stakeholders

groups, as required, to be determined by the Office of the MARA, before finalising the products.
Deliverables of the project will include:-
A) Preliminary Report
This document is to contain the analysis from background research and consideration of relevant material, a recommendation for a statement of ethics for migration agents drawing from relevant sources including the Code of Conduct, a proposed framework and methodology and an outline of comprehensive toolkit to be developed.
B) Text and Material
This document is a comprehensive toolkit that will support understanding and teaching of the proposed framework and model. This document should be submitted in electronic word format containing:
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A statement of Ethics, drawn from appropriate sources and relevant to the migration advice profession which is intended to be used in the proposed framework and comprehensive toolkit;
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The purpose of the proposed framework and its relevance to professional practice and the Code of Conduct;
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Step by step specifics and details of the proposed ethical framework and model for decision making including:-
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identifying and resolving ethical dilemmas;
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understanding what constitutes a quality decision in the context of the Code of Conduct
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interacting with people from diverse cultures, political and religious backgrounds;
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resolving conflicts of interests;
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resolving non-alignment of personal, cultural and professional values;
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Worked examples, long and short scenarios to promote discussion; and
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Case studies and exercises to test understanding and model answers.
C) Final Material
This document will be submitted in word formatand contain text and material submitted in (B) above after incorporating comments and feedback from consultation with the Office of the MARA Advisory Board, key stakeholders, where relevant, and the Office of the MARA.
D) Briefing to the Advisory Board to the Office of the MARA
A presentation briefing of the final framework and methodology and comprehensive toolkit to the Advisory Board to the Office of the MARA.