Goods Equipment and Assistive Technology Services under the Commonwealth Home Support Programme

The Australian Government aims to provide choice through a range of options to promote older Australians independence and enable them to remain living safely in their own homes and communities.

This RFT seeks to establish a Panel comprising one or more providers/agents with the demonstrated knowledge, capability and capacity to supply, install, and maintain CHSP service types Goods, Equipment and Assistive Technology, as well as provide ongoing user support. The Department will contract providers/agents from the Panel, with the aim of improving equity of access across Australia to Goods, Equipment and Assistive Technology, including to remote/very remote areas as set out in Schedule 1 – Statement of Requirement of this RFT.

The providers/agents will be appointed to the Panel to 30 June 2022, with an option to extend for a further 24 months.

The providers/agents must be able to provide the appropriate GEAT that aligns with the clients support plan, based on their aged care assessment. The tenderer must have the ability to determine if the GEAT is appropriate for the clients’ needs as assessed and may need to engage with the aged care assessor or current CHSP providers if required.

In line with current CHSP service delivery, tenderers must meet Australian standards and provided goods and services in accordance with:

a.CHSP Manual Program Manual (where applicable);

b.Aged Care Quality and Safety Standards;

c.Charter of Aged Care Rights; and

d.Australian Consumer Law.