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National Museum of Australia

New CRM Procurement

AwardedRequest for Tender

Details

Awarded

Description

The National Museum is approaching the market to procure a new enterprise Customer Relationship Manager (CRM).

The current two (2) CRMs address particular needs for specific Business Units, however do not have a whole of Museum view for use of the information gathered and lack integration to provide an overview of individual engagement with the Museum.

This impacts on the capacity for meaningful and effective collaboration and imposes an unreasonable operational overhead on the Museum's Business Units.

Request type

Request for Tender

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Key details

Estimated value
$400,000 to $2,000,000
Source
AusTender

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

1

Contract awarded

$813,000 awarded to 1 supplier

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