Web Based Forums and Online Suicidality Support

The Department of Veterans' Affairs requests suitable organisations to tender for the supply of Web Based Forums and Online Suicidality Supports for Veterans Families and Carers.

Open Arms — Veterans & Families Counselling service (Open Arms) provides free, confidential, nation-wide counselling and mental health support for current serving members, veterans and their families. The service is a legacy of the Vietnam veterans, now available to all current and ex-service personnel and families.

Funding has been made available by the Minister of Veterans Affairs through the 2020-2021 budget measure Expansion of Open Arms – Veterans and Families Counselling which requires Open Arms to partner with experienced organisations and personnel to pilot programs and initiative to support the delivery of Department of Veterans’ Affairs (DVA) digital mental health capabilities in providing access to online mental health supports.

This RFT seeks to establish a Standing Offer Panel comprising suitable organisations to provide web based forums and online Suicidality Support services to entitled persons throughout Australia, including those who reside in major cities, inner and outer regional areas, and remote or very remote areas.

DVA encourages tenders from suitable organisations that have the capability to supply the specified services to entitled persons throughout Australia. Through the RFT, DVA intends to engage suitably experienced and qualified organisations from the private, public and not-for-profit sectors across Australia.