eHealth Queensland SOA for Citrix Products and Services

The Department of Health invites Suppliers to repsond to this Invitation to Offer (ITO) for the establishment of a Standing Offer Arrangement for Citrix Products And Services

Scope

Queensland Health Infrastructure Management currently has a significant investment in Citrix licensing which is used to support the critical applications used throughout the state.

The establishment of this SOA ams to:

1. Provide a simplified transactional method to ensure on-going procurements of Citrix products and services which are in keeping with both the department (i.e. My health, Queensland's future: Advancing health 2026 (Advancing health 2026), delivering healthcare and connecting healthcare) and the Queensland Procurement Policy (i.e. Principle 1: Putting Queenslanders first when securing value for money).
2. Continue to meet operational and project needs for Citrix products for our customers throughout Queensland Health.

Mandatory Requirements:
The SOA is aimed at Citrix software certified resellers/partners and therefore requires suppliers to meet the following mandatory criteria:

• The Supplier must be a certified reseller (e.g. CSP) of Citrix XenApp licensing and have demonstrated experience in successfully delivering Citrix XenApp licensing, preferably to organisations of similar size and complexity;
• Citrix products must be delivered as published applications on Citrix presentation server pool accessed via Citrix clients deployed on desktop PCs;
• The Supplier must be able to provide suitable qualified and experienced Citrix Technical Relationship Management (TRM) services and Citrx Professional Services;
• The Supplier must have the ability to provide additional Citrix products and services as required; and
• The Supplier must adhere to the Queensland Procurement Policy – including the application of the Local Benefits Test and ICT SME Participation scheme.

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