Provision of Printing and Forms Management Services for Driver and Vehicle Services

DoT is responsible for operational transport functions and strategic transport planning and policy across the range of public and commercial transport systems that service Western Australia. Within DoT, Driver and Vehicle Services (DVS) is responsible for the granting of licences to around 1.9 million drivers and 2.9 million vehicles, and for the provision of consistent policy and advice to around 1.9 million customers.

DoT requires the provision of a comprehensive “Printing and Forms Management Service” for its general forms and printed stationery by the delivery of the following services:

1. Printing Services (as detailed in Attachment A);
2. Management of forms and printed stationery supplies including stock control management system;
3. Warehousing and delivery services for distribution throughout the State; and an
4. Online Ordering System.

Refer to Schedule 2 and Attachment A of this Request Document for detailed requirements.

The successful Respondent is required to have the appropriate infrastructure to provide a specialist pro-active service, assisting DoT to improve processes and reduce its recurrent costs whilst maintaining the quality of all printed material.