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NSW Department of Customer Service
Complaints Administration System Cloud Migration and Hosting - DICT/5403
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Awarded
Description
Particulars
The Complaints Administration System (CAS) is an integrated state-wide complaints management system built in 2003. The primary purpose of CAS is to manage Fair Trading (FT) related enquiries and complaints. The current CAS system is built on a platform that uses proprietary IBM hardware / software (AIX) only. The infrastructure and application are hosted in GovDC and is maintained and supported by IBM.
Contract duration
16-Aug-2021 to 15-Aug-2024
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Request for Quote
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Key details
- Source
- Buy NSW
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$869,085 awarded to 1 supplier
$869,085
ABN 79000024733
601 Pacific Hwy St Leonards NSW 2065 AUSTRALIA
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