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NSW Department of Customer Service

Complaints Administration System Cloud Migration and Hosting - DICT/5403

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Details

Awarded

Description

Particulars

The Complaints Administration System (CAS) is an integrated state-wide complaints management system built in 2003. The primary purpose of CAS is to manage Fair Trading (FT) related enquiries and complaints. The current CAS system is built on a platform that uses proprietary IBM hardware / software (AIX) only. The infrastructure and application are hosted in GovDC and is maintained and supported by IBM.

Contract duration

16-Aug-2021 to 15-Aug-2024

Request type

Request for Quote

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Key details

Source
Buy NSW

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

1

Contract awarded

$869,085 awarded to 1 supplier

  • $869,085

    ABN 79000024733

    601 Pacific Hwy St Leonards NSW 2065 AUSTRALIA

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