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NSW Department of Communities and Justice
NSW Department of Communities and Justice / CPHL - Solution Replacement - prj_2490
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Description
This contract is to implement a new "Contact Centre as a Service" (CCaaS) centred around a long-term, world class, cloud–based, contact centre solution. One that could morph over time to keep pace with changing CPHL business requirements whilst at the same time it, or one of its stablemates from the same vendor, could ideally be used by other parts of Department of Community Justice (DCJ) and/or the other members of the Stronger Communities Cluster.
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Key details
- Source
- Buy NSW
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$10,708,030 awarded to 1 supplier
$10,708,030
ABN 65003371239
Tower 3, Ground Floor 201 Sussex St, Sydney, NSW, 2000
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