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NSW Department of Planning, Housing and Infrastructure

PROC10017_Zendesk Telephoney Platform Transition - CAN-101995

AwardedOther

Details

Awarded

Description

Description

Goods or services supplied

Description of the goods and services to be provided

Transition from existing FreshCaller platfrom to Zendesk - Allowing for increased functionality in line with new legislation as of 1st of April 2024. Functions include; call recording, Improved IVR functionality, reporting and CRM integration

Locations

Request type

Other

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Key details

Source
Buy NSW

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

1

Contract awarded

$281,096 awarded to 1 supplier

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