Request for Information for Comcover Member Services

Comcover is managed within the Department of Finance and is the Australian Government’s self-managed insurance fund, providing insurance and risk management services to Commonwealth General Government Sector entities (Fund Members) since 1998.

Comcover works in partnership with its Fund Members to promote a risk management culture and deliver an effective insurance program across the Australian Government.

The key business objectives for Comcover are:

• promoting best practice risk management in entities to improve policy formulation and the delivery of Government programs and services, to deliver a net benefit to the Budget over the long term, and

• providing a comprehensive insurance fund to protect Government entities against the impact of insurable losses.

Comcover Fund Member services include (but are not limited to):

• Relationship Management Services,

• Claims Management Services,

• Risk Management Services, and

• Education Services.

This Request for Information is issued in order to inform the Department of Finance of industry best practice in relation to the provision of Comcover Member Services.

Important Note:

This is not a procurement; it is a Request for Information only.