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NSW Treasury
ICT - Oracle - OCI Managed Service - PRN00211756
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Details
Awarded
Description
Particulars
Oracle support service contract to the value of $171,776.00 Oracle to provide level 3 and level 4 managed/support services for Prime Cloud Infrastructure which includes the following: Incident Management Problem management Maintenance services (including security patching) Governance & reporting Governance Roles Service Evaluations Service Reporting Case Management Severity Level Assignments (SLA) CR01 - 6 month extension - $209,002.20 CR02 - additional allocation to cover for shortage of available tickets in Sep 23 - $15,753.10 CR03 - 9 month Extension - $345,799.30 CR04 - Additional services added, to support Cyber Uplift program - $71,379.00
Contract duration
14-Oct-2022 to 1-Jul-2024
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Key details
- Buyer
- NSW Treasury
- Source
- Buy NSW
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$1,311,741 awarded to 1 supplier
$1,311,741
ABN 80003074468
4 Julius Avenue North Ryde NSW 2113 AUSTRALIA
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