Employee Assistance Program Services

The Department of Home Affairs (the Department), together with the Australian Federal Police (AFP), is approaching the open market by issuing a Request For Tender for the provision of Employee Assistance Program Services (the Services). The Services, from a single service provider, include the delivery of the following service categories:

(a) Employee Assistance Services – delivers professional and confidential psychological and counselling services aimed at assisting Workers and their family group with personal and work related issues that may affect their well-being and psychological health, work performance, safety and workplace morale. The Services also include better support of the health and wellbeing of Workers through education awareness of wellbeing programs, preventative health, training and skills development to encourage engagement and access available resources.

(b) On-site Psychological Suitability Assessment and Support Services – manages the health, safety and risks associated with Workers deployed to demanding roles before, during and after their deployment.