QLD Public Trustee
ITO Customer Service Essential Training
Details
Description
The Public Trustee is seeking Proposals for Customer Essential Training.
The Scope of the requirement include:
- The design of two semi-customised service training modules specifically relating to:
- Core customer service skills
- difficult customer conversations and effective problem solving
- Delivery of training modules to the Public Trustee's frontline employers
- Delivery of train the trainer sessions
- the provission of reporting on participants training and attendance, capability improvement and feedback
For detailed information on the specific goods / services sought under this tender, please review the "Part B of the ITO Documents" .
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Key details
- Buyer
- QLD Public Trustee
- Source
- QLD QTenders
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$120,000 awarded to 1 supplier
PD Training
$0
Level 26, 44 Market St, Sydney, NSW, Australia, 2000
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