QLD Department Of Education, Training and Employment
Request for Quote - DET-87494 - Customer Complaints Management System
Details
Description
The Queensland Government is seeking Proposals for DET-87494 - Customer Complaints Management System.
The Public Service Act 2008 requires all Queensland Government departments to have a Customer Complaints Management System (CCMS) in place aligned with the current Australian Standard on complaints management.
The department is committed to ensuring the implementation of an efficient and effective customer complaints management system to promote better practice in customer complaints management across the department.
For detailed information on the specific goods / services sought under this tender, please review the "Specification Documents" in "Section 3 - Here is the detail".
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Request for Tender
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Key details
- Source
- QLD QTenders
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No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$1,799,300 awarded to 1 supplier
Pegasystems Pty Limited
$0
Level 7, 1 Market Street, Sydney, NSW, Australia, 2000
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