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QLD Department of Agriculture, Fisheries and Forestry

Customer Service Centre After-Hours Services

AwardedRequest for Tender

Details

Awarded

Description

The Department of Agriculture, Fisheries and Forestry (DAFF) operates a Customer Service Centre (CSC) which manages the main telephone number 132 523 and national emergency numbers such as Emergency Disease Watch Hotline and the Exotic Plants Hotline. The CSC is a critical part of the department which enables us to effectively respond, manages, and is the first point of contact for the community for:

  • all agriculture, fisheries and forestry enquiries
  • media enquiries
  • feedback, compliments and/or complaints

The Eligible Customer is seeking an experienced contractor to manage the CSC outside of business hours. Only one contractor will be awarded the contract.

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Key details

Source
QLD QTenders

Briefings & site visits

No briefings or site visits were listed for this tender.

Awarded suppliers

1

Contract awarded

$63,000 awarded to 1 supplier

  • Propel Partnerships

    $63,000

    Level 1, 25 Evelyn Street, Newstead, Brisbane, QLD, Australia, 4006

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