L&GNSW Regulatory Guidance Documents and Strategic Triage Model - CAN-RFQ-2012819

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Service deliverables: 1.Deliver a suite of internal regulatory guidance documents, including: ­ Inspector manual­ Note taking guidelines­ Evidence handling guidelines­ Use of statutory powers guidelines­ Covert use of social media guidelines­ Record of interview guidelines­ Compulsory examination guidelines­ Enforceable undertakings policy­ Enforceable undertakings template 2. Strategic Triage Model Design and deliver a Strategic Triage Model to support L&GNSW to standardise the prioritisation and management of compliance matters. Methodology: Apply a structured co-design methodology to identify needs, address operational constraints in existing guides and processes; and align to L&GNSW’s regulatory priorities and requirements. Detailed analysis of existing relevant regulatory materials and processes.Targeted engagement with key stakeholders (list to be provided by L&GNSW) to develop first drafts.Structured consultation process to test draft regulatory guidance documents and Triage Model, incorporate feedback and finalise the deliverables.