Provision of WebEOC Configuration Services for Incident Management System to support the notification, dispatch and response process

The Western Australian State Government’s Department of Fire and Emergency Services (DFES) coordinates the response to a wide range of Emergencies including fire, cyclones, storms, floods, hazardous material spills, earthquakes and tsunami as well as providing support to the response to road crash, search and rescue operations on land and water.

Currently Emergencies are managed differently depending on the type of Hazard and so the Department is in the process of consolidating these processes as “Incident Management”. This will support the extensive network of over 29,000 volunteers and 1,100 career fire fighters, operating 24 hours a day, every day of the year, providing emergency services across WA’s 2.5 million square kilometres on land, by sea and air.

To support this effort, DFES is seeking the services of WebEOC skilled and qualified service providers to provide advice, maintenance and support and deliver agreed enhancements for its WebEOC Incident Management System, to support the notification, dispatch and response process.