Defence Enterprise Resource Planning Strategic Partner and Organisational Change Management Partner

Defence is seeking to establish arrangements to engage both a long term Strategic Partner and Organisational Change Management (OCM) Partner to provide the necessary content knowledge, insights and direction needed to ensure the success of the Defence Enterprise Resource Planning (ERP) business transformation program (the Program).

The Program is expected to deliver end to end business process standardisation, supported by a contemporary technology solution. The Program is an ERP transformation and implementation program that will deliver a near real-time integrated view of critical information, from a single trusted source, to enable all levels of Defence to make better-informed decisions on preparedness and capability management.This will require a major transformation effort across Defence’s finance and logistics (including procurement, engineering and maintenance, and estate) business domains.

The Strategic Partner will provide strategic professional advice to Defence in relation to the Defence ERP program solution, and will be responsible for ensuring the effective management and coordination (working with Defence stakeholders) of the Systems Integrators and other Delivery Partners.The Strategic Partner will be required to develop (in consultation with Defence and other Delivery Partners) detailed Program delivery strategies, including Program-wide RACI models that clearly and effectively describe the responsibilities and accountabilities of all Delivery Partners (and Defence).

The OCM Partner will provide organisational change management services, including in relation to change planning and coordination, stakeholder engagement, learning and capability transfer, leadership and organisational alignment and capability and communications.