University of the Sunshine Coast
Microsoft Lync Contact Centre Integration
Details
Description
The University has recently completed the first phase of a Unified Communication project. This project ultimately involved the successful implementation of Microsoft Lync 2010 as a proof of concept for 70 members of the ICT Department. Microsoft Lync will continue to be deployed to all University staff members over the coming 2-3 years, with the objective of improving communication and collaboration as well as cost efficiencies by replacing the legacy PBX telephony infrastructure.
This RFP is concerned with the collection of business requirements for Microsoft Lync and Contact Centre Integration and then the implementation of a Proof of Concept
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Key details
- Source
- QLD QTenders
Briefings & site visits
No briefings or site visits were listed for this tender.
Awarded suppliers
1Contract awarded
$63,557 awarded to 1 supplier
Geomant Australia Pty Ltd
$0
Suite 126, 117 Old Pittwater Road, Brookvale, NSW, Australia, 2100
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