Post-Warranty Service and Repair of Digital Video Interview Suspect (DVIS) Kits

Post-Warranty Service and Repair of Digital Video Interview Suspect (DVIS) Kits

Site Briefing:

Location: 2 Swanbank Road, Maylands 6051
Date & Time: 7 March 2012 at 2:00PM Perth, Western Australia
Venue: Radio and Electronic Services Unit (RESU)
Contact Person: Stephen Holt, Manager Radio Infrastructure
Additional Info: The Respondent is requested to confirm its attendance by no later than 2:00PM Perth, Western Australia on 6 March 2012 by contacting Stephen Holt on [phone hidden].
Vendors attending this Mandatory Briefing will be required to sign a Deed of Confidentiality with WA Police. Vendors must sign the Deed of Confidentiality attached to this Request entitled “Request WAPOL12811 Attachment 2 – Deed of Confidentiality” and return a soft copy to Stephen Holt by email at [email hidden] by no late than 2:00PM Perth, Western Australia on 6 March 2012.

The Western Australia Police (WA Police), through its Radio and Electronic Services Unit (RESU), operates a fleet of David Horn Communications Ltd (DHC) (United Kingdom) Digital Video Interview of Suspects (DVIS) equipment in both desktop and portable configurations currently totalling 296 units. The DVIS units are a unique 4 disk drive DVD recording unit comprising of pre-manufactured and custom DHC boards customer built specifically for digitally recording the audio/video of interviews conducted by police officers.
The equipment has recently been maintained under a service contract. It must be noted that WA Police have experienced high failure rates with the units and given the extreme critically of the requirement, it will be necessary for the prospective Contractor to liaise closely with RESU so as to work through the inherent issues with a view to ultimately establishing a reliable product.